- Drag the map until the location where you would like service is in view.
- Use the slider bar or "+" and "-" buttons to the left in the upper left to zoom in as far as possible.
- Drag the red marker to the location where you would like service, being as accurate as possible.
- A balloon should appear above the red maker that reads: "I want service at this location!"
- Click the Submit and Continue button in the lower right corner of the map.
15022 Lee Highway
Bristol, VA 24202
Mon-Fri 8am – 4:30pm
24/7 Customer Service:
TOLL FREE 877.318.6368
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Legal & Regulatory
- Sunset Fiber Acceptable Usage Policy
- Sunset Fiber Terms of Service
- Network Policies
- Notice of Program Accessibility
- Security Reminder
- Accessibility for Customers with Disabilities
- Broadband Open Access Statement
- Battery Back-Up Policy
- Website Maintenance Policy
- Customer Service Agreement